Privacy & Cookie Policy

Last updated: [May 1, 2025]

Elite Pak (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of all visitors to ElitePak.ca. This policy explains how we collect, use, disclose, and safeguard your information, as well as how we use cookies on our website.

1. Information We Collect

We may collect personal information when you:

  • Fill out forms (e.g., contact, quote request, order form)

  • Send us an email or call our office

  • Subscribe to updates or request product information

This may include:

  • Name, email address, phone number, business name

  • Order details and product interests

  • IP address and browser type (for analytics purposes)

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and fulfill product orders

  • Provide product availability, pricing, or account support

  • Improve our services and website functionality

  • Send communications related to your inquiry or order

  • Maintain business records in accordance with food safety traceability standards

We do not sell, rent, or trade your personal information to third parties.

3. Data Protection & Storage

We take appropriate technical and organizational measures to protect your data. Your information is stored securely and retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

4. Sharing of Information

We may share your information with trusted third-party service providers who assist us with:

  • Website hosting and maintenance

  • Order fulfillment or logistics

  • Legal or regulatory compliance (e.g., audits or inspections)

These third parties are contractually obligated to protect your information and use it only for the services provided.

5. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience and to analyze website traffic.

Cookies help us:

  • Understand how visitors use our site

  • Store preferences (e.g., form data)

  • Improve performance and user experience

By continuing to use ElitePak.ca, you consent to our use of cookies. You can disable cookies through your browser settings, but some site features may not function properly.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to your personal information

  • Withdraw consent or request deletion, where applicable

  • Ask questions about how your information is used

To make a request, please contact us at:
📧 info@elitepak.ca
📞 519-582-3276

7. Policy Updates

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with the updated date.

There are cookies used to manage the shopping experience and keep track of store-specific actions you take such as items in your basket. These expire after 2 days.

There is also a cookie used to customize your view of your account interface and the main site interface. This expires after 1 year.

Elite Pak

📍Canada: 2501 Forestry Farm Rd., Lot 24 Concession 14 N Walsingham, Delhi, Ontario, N4B 2W4


📍USA: 175 Harvest Drive, Cameron, South Carolina, 29030 USA

Phone: 519-582-3276
Email: info@elitepak.ca